Terms of service

Last updated 25 October 2026.

Who we are

Wondi is run by Adcore Edge Solutions FZCO. “We” and “us” below mean Adcore Edge Solutions FZCO. You can reach us at wondi@adcoreedge.com.

Using the website

You can use the free lessons and activities on Wondi without an account. Everything in the activities runs in your browser. These terms apply to the whole website; the accounts and subscription parts apply only if you sign up.

Parent and teacher accounts

• Only an adult (18 or over) can create a family account. By signing up you confirm that you are the parent or legal guardian of any child you add.
• Teachers use a separate classroom sign-in. You confirm you are allowed to set up the classroom you create.
• Keep your password private. You are responsible for what happens under your account. Tell us quickly if you think someone else has used it.
• Children do not create accounts. A parent or teacher makes each child’s profile and chooses their nickname, username and password. Please do not put a child’s real name, photo, school or address into a profile.

The Wondi Family Club subscription

• Wondi Family Club costs £13.50/yr. It is a yearly subscription that gives your family access to the paid lessons in every course. The price shown at checkout is the price you pay.
• It renews automatically every year on the date you first subscribed, and we charge the same payment card, until you cancel.
• Payments are handled by Stripe. We never see or store your card details.
• If we change the price, we will email you at least 30 days before your next renewal, and you can cancel before it takes effect.
• The free lessons stay free. Which lessons are free and which are in the subscription is shown on each course page and may change over time, but we will not take away something you have already paid for during your paid year.

Cancelling

• You can cancel at any time from your parent account page (the “Manage” button opens Stripe’s secure billing page). Your access continues until the end of the year you have paid for, and we do not charge you again.
• You can also cancel and get your money back within 14 days. See our refund policy.
• Deleting your account cancels your subscription first and then deletes your family’s data.

Your right to cancel by law

If you live in the UK you have the right to cancel an online purchase within 14 days. We give every new subscriber a 14-day money-back guarantee, whether or not they have used the lessons, so you do not need to waive that right to start learning straight away. Your other legal rights as a consumer are not affected by these terms.

What the lessons are, and are not

• The lessons teach children how AI works and how to use it wisely. They are for learning and fun.
• We write the lessons to fit the direction of school curriculums, and our curriculum notes show how. This is not approval or accreditation by any school, government or exam body, and we cannot promise a particular result at school.
• Some optional activities use a general AI assistant on another company’s website. A grown-up must run them, and no personal information goes into them. Those tools have their own terms and age rules, and we are not responsible for what they say.

Mavo

• Mavo is a separate website that you reach from your Wondi account. Its chat is for children aged 9 to 14. It is off until a parent turns it on for a child and agrees to the consent shown at that moment. The Prompt lab in Mavo is free and needs no account.
• When it is on, the messages a child types are sent to Anthropic so the AI can reply. We use filters and checks to keep chats on school and AI topics and to stop private details, but no filter is perfect. A parent can read every chat, and we recommend that you do.
• The AI is a computer program, not a person. It can be wrong or say things you disagree with, and its answers are not advice. Please never rely on it for health, safety or legal questions.
• There is a daily limit on messages. The starter Mavo has fewer messages and missions than the full Mavo. The full Mavo is included in Family Club or, where we offer it, sold as an add-on with its own yearly subscription that you can cancel at any time, as for Family Club. We may change the limits to keep the service running.
• We can switch Mavo chat off or limit it at any time, for example if a child's use puts them or others at risk.

Acceptable use

Please do not misuse the site: do not try to break it or get into other people’s accounts, copy the paid lessons to share or sell them, or use it for anything unlawful. We may suspend an account that does, and we will tell you why.

Our content

The lessons, text, pictures and code on Wondi belong to us or are used with permission. You may use them with your own children or class, and print them for that use. You may not copy or sell them. Work that children create in the activities belongs to them.

If something goes wrong

• We work to keep the site running, but we cannot promise it will always be available or free of mistakes. We may change or pause parts of it, and we will give notice where we can.
• Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
• Otherwise, our responsibility to you for any one problem is limited to the amount you paid us in the last 12 months, and we are not responsible for losses that were not a foreseeable result of our mistake.

Privacy

Our privacy notice explains what we store about parents and children and why.

Changes to these terms

We may update these terms. If a change matters, we will tell account holders by email before it starts. Using the site after that means you accept the new terms; if you do not, you can cancel and ask for a refund of the unused part of the year.

The law

These terms are governed by the law of England and Wales. If you are a consumer, you also keep the protection of the mandatory consumer laws where you live, and you can bring a claim in your local courts.

Contact

Questions about these terms? Contact us at wondi@adcoreedge.com.